Training
Capabilities increase capacity. Capacity makes effective delivery certain.
The Incremental Change Management Maturity Model (ICM3)
Better Practice – All projects meet Common Practice standards plus
Semi automation of reports for key performance indicators (minimal set, as agreed by the organisation) is available and is consistently achieve within agreed timeframes
A central management and reporting tool is in place and achieves strong compliance metrics
Utilisation – the people who are supposed to use it, use it regularly
Proficiency – the users know how to use the tool confidently and comprehensively
On-schedule compliance – the users consistently meet reporting and input deadline
Semi automation of reports for key performance indicators (minimal set, as agreed by the organisation) is available and is consistently achieve within agreed timeframes
A central management and reporting tool is in place and achieves strong compliance metrics
Utilisation – the people who are supposed to use it, use it regularly
Proficiency – the users know how to use the tool confidently and comprehensively
On-schedule compliance – the users consistently meet reporting and input deadline